What advice would you give a new homeowner who may want to refresh their interiors?
Francine: The first thing that needs to happen is editing. We all accumulate over time and as one accumulates, it's really hard to see and to understand what you appreciate most about what you own. So once you move things out of the way, you then start to see what you really want to bring back. Obviously, this has very little to do with architecture or a palette, but it does make you really see what you appreciate in your own life, and what resonates. Sometimes we lose track of that.
Carl: If you are a young homeowner, without a robust budget, hire a young, recent graduate to do hourly consultation; you need the objective voice and it is really hard to be objective for yourself. Have them create a palette for you.
How do you keep abreast of all the new collections and changes in technology?
Carl: We try to go to everything: exhibitions, all the shows, trade fairs. We host weekly vendor days where we have vendors, artisans, and makers come into the office and meet with our team.
Francine: Our openness has created its own culture—as representatives start to find out that we actually open our studio doors one day a week, word spreads and more people start coming or calling and scheduling appointments and it continues to evolve and allows us to explore.