Benjamin Moore Pick Up In Store

A Benjamin Moore store professional sells paint and supplies to a customer.

Benjamin Moore Pick Up In Store

Looking for a convenient and dependable way to shop for your next paint or stain project? Order what you need online and pick it up from your locally owned Benjamin Moore store.

Having the products and supplies you need on hand before you start your project will help set you up for success. With the Benjamin Moore Pick Up In Store service, you can simply take inventory of what you need, place your order online, and pick it up at the locally owned Benjamin Moore store of your choice.

You’ll find paints, stains, and essential sundries like paintbrushes, rollers, drop cloths, and trays available for purchase. It’s a hassle-free way to get started on your project with confidence.

How Does the Pick Up In Store Service Work?

It’s simple to utilize Benjamin Moore’s Pick Up In Store service. Here’s how it works:

  1. Shop online and find the product(s) you need. Choose the “Pick Up In Store” option and the store of your choice to fulfill the order.
  2. Add eligible items to your cart and check out. Your pick up time will be noted in the cart details and your confirmation email.
  3. The store will prepare your order and send you an email notification when it is ready for pick up.
  4. Bring your order number, the credit card used for the purchase, and a photo ID with you to pick up your order.
    5.

Are All Benjamin Moore Products Available for Pick Up In Store?

While not every product is available at every store, you can purchase many of your favorite Benjamin Moore products through our Pick Up In Store service, including:


If you haven't chosen a color for your project, you can narrow down your choices by purchasing select fan decks, including Color Preview®, Collections, and Benjamin Moore Classics®. Or test out your favorites by purchasing 8 oz. Color Samples or 8 oz. Woodluxe® Stain Samples.

You can also order paintbrushes, tools, and other select sundries.

How Do I Pick Up My Order In Store?

When you place an order, you select the store of your choice to fulfill it. Orders are typically ready in as little as three hours.

Be sure to bring your credit card, your ID, and order number with you in-store when picking up your order.

If you cannot pick up your order on the same day, reach out to the store to let them know when you plan to retrieve your order.

Please contact your selected retailer for specific order details.

How Can I Get Started?

Whether you’re preparing for a big painting project or need to do a little touch up, now is the perfect time to take advantage of Benjamin Moore’s Pick Up In Store service.

To get started, browse our product pages or visit the Benjamin Moore Online Store.

Frequently Asked Questions


Q. How long does it take for my order to be ready?

A. Orders are typically ready in as little as three hours. This timing is not guaranteed as factors at the retailer level can impact your order.

Orders are filled in the order they are received, and the length of time between order placement and fulfillment is dependent on many variables, including order type, retailer stock, etc.



Q. Is the Pick Up In Store service available at my local Benjamin Moore store?

A. Not every store is a part of Benjamin Moore’s Pick Up In Store service.

To see the nearest pick up location, check out our Store Locator.



Q. What do I need to bring with me to pick up my order?

A. Please bring the following with you when you visit your local store for pickup:

  • Order number – Either on your smart device (phone, tablet, etc.) or printed out
  • Credit card used for purchase
  • Valid photo identification
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Be sure to check the hours before you go, as all Benjamin Moore retailers are independently owned, so hours vary.


Q. What if I can’t pick up my order on the same day?

A. If you cannot pick up your order on the same day, reach out to the selected retailer to let them know when you will be picking up your order.

Please contact your selected retailer for specific order details and store hours. Each Benjamin Moore store is independently owned, so hours vary.



Q. Can someone else pick up my order for me?

A. If you are sending someone else to pick up the order from your store of choice, please add that person's name to Order Comments when placing your order, and make sure they bring photo ID, order number, or order confirmation.



Q. What if I need to cancel my order?

A. You cannot cancel your order once you have placed it. Once you place an order and have pressed Confirm, the sale is considered final, and it is unlikely that the order can be modified or cancelled. If you need to make a change, please contact Customer Service immediately via email to onlinestoresupport@benjaminmoore.com or call 855-724-6802 (855-Paint-02).

If you have a question regarding a return or refund or are not satisfied with your order from the Benjamin Moore Online Store, please contact us 1-855-724-6802 so that we can assist you.

Please view our Online Store Return and Shipping Policies here.



Q. Which fan decks are available in the Pick Up In Store service?

A. All stores enrolled in the Pick Up In Store program are required to at minimum carry the following fan decks:

  • Color Preview®
  • Collections
  • Benjamin Moore Classics®
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A selection of Benjamin Moore paint color samples.

Color Samples

Find your best paint color match and observe it in different lighting so you can touch up with confidence.

Regal® Select Interior

Buy Paint Online

Order your paint online, pick it up at your locally owned Benjamin Moore store.