Why is “functionality” so important and how does one incorporate it?

Ellie:  Both of us have children and now I have grandchildren, and that experience helps in understanding how people live. It's not just about a beautiful photo shoot with the image you Instagram around to the world, it's about making a home that's not only well-designed but practical too.

Lee: For instance, a living room needs to accommodate people gathering, sitting and talking. You don't put one chair in the corner that's sitting all alone. It all needs to flow and work together. Finding attractive, usable pieces that don’t break the bank is also key. The reality of today is online sourcing and shopping—you just have to know where to look and how to identify quality and value.

How does story play a role in designing a home?

Lee: I think your whole home wants to tell a story of who you are, how you live.

"YOU CHANGE THE WALL COLOUR, YOU CHANGE THE FEELING."

 - Ellie Cullman
   Founder, Cullman & Kravis

On lighting, natural and artificial—how does it play into your identifying colour palettes across materials and paint?

Lee: Lighting is very important as well as scale, proportion and layout. Lighting for different rooms and different spaces depends upon the mood you want to create. In a dining room, you might want to have darker colours and have it be a little more dim, romantic, when you're having a dinner. But during the day it should also look great when the light is bright.

Ellie: You have to hit the mark with your palette.

What do you advise clients to be careful about when thinking about design direction?

Lee: Avoid getting everything from one catalogue or from one website; it ends up all looking the same and there's no soul or connectivity to reflect your lifestyle. We encourage clients to combine the old with the now so the space has personality, it has depth, so it’s not all new and static.

Ellie: Also, it has to reflect the owners' life and interests. I like to work in a house and say "Oh, I see what they're interested in, I see where they've been." That's what makes it so much more interesting than just a ‘decorated’ space.

What is the one key to having long-term clients?

Ellie: Trust is number one. We deliver what we say we're going to deliver, and we really run a tight ship. I think that makes a huge difference.

Lee: ... and by that we mean that they trust you to make them just as happy with future projects as you did in the original project—whether the project is in a completely different physical location, or their taste has changed. That's the journey, that's fun, that is what makes going to work so exciting everyday. We embrace it with a full heart.