We currently ship to the continental United States. Although we have retail locations Alaska, Hawaii, and Canada, we do not ship to these locations at this time. If you live outside the Continental US, please use our Retailer Locator to find a store near you.
To guarantee delivery, we must have complete addresses. Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses.
Shipping is based upon weight and is displayed at the end of the checkout process. All orders over $75 qualify for free UPS Ground shipping. Color sample only orders with four or more samples also qualify for free shipping.
All orders are processed and boxed for shipment Monday through Friday, excluding holidays. Orders typically leave our New Jersey warehouse within one business day from the day we receive your order. When your order is shipped, a confirmation email containing the UPS tracking number will be sent to you. This tracking information provides an estimated delivery date.
UPS Ground orders take between 1 to 5 business days to arrive from the ship date and are delivered Monday through Friday.
UPS 2nd Day Air orders arrive within 2 business days from the ship date and are delivered Monday through Friday.
It is up to the sole discretion of the UPS driver whether they can leave a package at your door. If the shipping location is deemed a "safe" area, then the UPS driver will leave the package. However, if the driver has had past incidents of missing or stolen packages, he/she will most likely not leave the package. If you regularly have packages left at your door by UPS, this package should be no exception.
Please note, extreme cold weather conditions may cause paint to spoil. By making our paint eco-friendly, it is even more susceptible to freezing temperatures. We use special winter packaging ensure your paint arrives unfrozen in excellent condition. However, if you anticipate not being home within 8 hours of the package being delivered during freezing months, we strongly recommend sending your package to a business address to ensure delivery.
At this time, we do not offer customer pickup at our Benjamin Moore retail locations. If you do not find the product you are looking for online, the professionals at our stores would be happy to help.
